Sophia an AmeriCorps Member at Ulman Cancer Fund (UCF) whose passion for raising awareness for UCF has helped her developed skills that many seek. Being a volunteer coordinator requires various skills, public speaking is one of them. Sophia shares how her experience so far helped her to hone this skill.
She says, “In the month of December, I was able to travel back to my Alma mater, Geneseo and speak about 4K for Cancer and my involvement with UCF. I have been working on my goal of improving my public speaking quite a bit this month through presentations to the UCF staff and also through outreach opportunities that I have helped out with. Speaking for an hour as a part of the All-College-Hour Speaker Series at Geneseo was a huge test to the work that I had put into my public speaking and it was a really exciting and challenging experience for me. I was able to share my personal story as well as the stories that I have heard throughout my involvement with Ulman that inspire me to keep working with UCF. My goal of the speech was to inspire others in this community to get involved with UCF and hopefully other types of service in and outside of their community. I was really happy with how the speech went and I spoke to a few people afterwards who really wanted to get involved with UCF. It felt great to be able to see the improvement in my public speaking since the start of the service year and someone who attended the speech reached out to inquire about having me come and present at their university.
Another skill necessary to be a volunteer coordinator is being able to inspire volunteers to commit their time and effort, the challenging part being recruiting and retaining this volunteers.
For Martin Luther King day, UCF hosted a day of service well attended by 56 people of all ages. According to her, “the UCF tradition of the Dedication Circle was an opportunity to hear the people that inspired the volunteers to give up their day off to serve with us. Some of the names said were familiar ones and some were names I had never heard before, but it was so inspiring to take a moment like that in which we were reminded the importance of what we were doing.”
Sophia goes further to share about one of the volunteers that served on MLK Day.
“A woman came to the MLK day of service after hearing about it through her company. She showed up with her kids and not knowing much about UCF, still took time out of her life to attend. I spoke with her about the UCF mission and my involvement and she told me about her life and where she had come from. Like me, she was new to Baltimore and looking for a community. She not only stayed the entire day, but was one of the most dedicated volunteers as her and her kids were knee deep in garbage cleaning out an area near the UCF House. She hopes to get more involved and told me how inspired she was by the UCF mission.”
However recruiting and learning what inspires volunteers is only a part of the job. Sophia faces the challenge of engaging volunteers, as volunteer opportunities are inconsistent.
She explains how they focused on creating an impactful opportunity.
“The greatest challenge this month was trying to figure out how to continue to engage volunteers after the initial interaction. I noticed that a lot of volunteer lose interest after the first event because our volunteer opportunities are less consistent. I don’t want to lose the interest of the volunteers, but still want to make sure that the work the volunteers are doing is meaningful and is making an impact. Lauriann and I have started doing Chemo Care Bag Builds every other week so that we will always have the bags ready to give to the Patient Navigators and also there will always be a volunteer opportunity for volunteers to get involved in.”
Volunteer Management is a cycle, the process is not stagnant and needs to be readdressed on all levels. From the Big Picture to the Implementation of volunteer engagement, a Volunteer Coordinator or Manager is ultimatum responsible for relationship building and without constant care and attention eventually the relationships can end. Sophia understands the importance of this constant need to nurture the relationship with new and excited volunteers and she’s up to the challenge to inspire them to stay engaged with the Ulman Cancer Fund for Young Adults. #PickmeupWednesday