Swipe Right for this Volunteer Opportunity

How does your organization recruit its volunteers? Does it use a general ask with generic position descriptions, or is it a personal ask?

As a Peer Leader at Volunteer Maryland I have the opportunity to connect with our Volunteer Maryland Coordinators (AmeriCorps Members in the field) on a regular basis, either by phone or in person. We often discuss challenges and celebrate their successes. Oftentimes I learn about creative strategies they are using for their site’s volunteer program. During one of my recent check-ins, I learned about an ingenious approach for tackling an urgent volunteer need…by using a dating ad format!

Joyce Plaxen, serving at Olney Home for Life, connects volunteers with driving opportunities to connect individuals who are aging or disabled. In order to make a Volunteer Driver position more enticing to her already committed volunteers she gives her clients a short bio, similar to a dating profile. This may seem a bit radical, but by bolstering the clients interests, and highlighting the benefits of driving them, Joyce found that within an hour all volunteer needs were met! Previously in the week, these rides were passed over, but with this innovative “dating ad” the client rides were taken quickly.

Why did this work? Personal connection- by reading these Dating Ads a volunteer feels a connection with the individual and is motivated to pick up the ride for the day. This is not a new idea. As Vue Le discusses in his blog Nonprofit with Balls, in the US volunteers
contribute over 8 billion hours of service, which is equal to over $173 billion. He claims that we tend to treat donors and volunteers differently, making donors feel personally connected to the organization for their monetary donations, but leaving volunteers feel not as connected to the clients for donating their time. So what can we do to correct this?

We need to get volunteers personalized quicker, before the volunteers even begin. If we find a way to make volunteer opportunities more personalized, volunteer recruitment efforts could be easier. Volunteers have already swiped right for your organization. So, create the personalized volunteer ask that won’t just get you a first date, but a long term volunteer relationship.c00c98d75bbe6c6a0a3eaa1e37f53298_oprah-dating-app-memes_620-588

National Service in My Life

National Service has been a guiding light for me in my life, something that has always led me in the right direction when I’ve found myself too far off the beaten path. In addition to being a second year AmeriCorps member, I am also a Returned Peace Corps Volunteer (Mali ’02-’04). We are celebrating AmeriCorps Week this week–a very important time for us at Volunteer Maryland–and last week was Peace Corps Week. It’s important to have this time devoted to National Service in order to spotlight the people devoted to National Service. For me personally, the experience has been profound and those people have made all the difference.

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Riding a camel in the Sahara just outside Timbuktu!

Peace Corps was the experience of a lifetime, as I was a 22 year old, barely out of college and placed wide-eyed in an extremely rural village as a Natural Resource Management Volunteer. Virtually every step was a challenge (as the line went, “the toughest job you’ll ever love”): completely different climate, completely different diet, completely different language, completely different culture altogether. I eventually found my footing and adapted to these things, but in a lot of ways, the most life-changing element was the Volunteers I served with. They were a group of idealistic people, up to the task but with an extreme willingness to be vulnerable that I didn’t always understand but was drawn to nevertheless.

For the next decade following Peace Corps, it became obvious to me how spoiled I had been to be surrounded by such remarkable people. When I wanted to recenter my life, I started looking at the things in Peace Corps that had made me happy: the people, the camaraderie, the constant challenge. Naturally, I looked at AmeriCorps, a program I was well aware of largely due to Volunteers who had participated either before or after Peace Corps service. Before I knew it, I was living quite a ways from home (Michigan) in Baltimore, Md, and was surrounded by people cut from the same cloth as those who inspired me so much in Mali. My VISTA year with Strong City Baltimore (July 2015-July 2016) was an excellent way to get me onto a better path, mind, body, and soul: I helped coordinate various middle school robotics programs for Baltimore City Schools with the JHU Center for Educational Outreach.

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Proud Strong City VISTAs at the JHU CEO!
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Visiting VM’s Habitat for Humanity Wicomico Co site!

This time, I wasn’t one of the young ones, I was one of the “old” ones. And that opened new doors to me as well. I loved watching and helping people fifteen years younger than me press through and do great things, and the taste of mentoring I got inspired me to spend a second AmeriCorps year as a Peer Leader at Volunteer Maryland, where it is now my role to give Volunteer Maryland Coordinators support of all types to help them through their service year. They inspire me constantly to reach down deep for my better nature, and they give me avenues to use my powers–meager though they are–for good.

For me, National Service has always been my North Star, the compass point that leads me to a meaningful life when I can’t find any other way to get there. Whatever National Service means to you, take this week to reflect upon it, and share in the community that we’ve all created with our service.

What are You Talking About?

What is your elevator pitch? Does everyone in the organization know the pitch and do they deliver the same message in the same way?  The  Baltimore Community ToolBank has a great strateby to address these very questions.  Every Monday , the ToolBank has a staff meeting with the message for the week written on a whiteboard.  This whiteboard is prominently displayed in their office where everyone who comes to volunteer, donate or for a meeting, sees the messaging.  Sometimes the ToolBank posts this message on socialbaltimore-community-toolbank media like the following posted on its Instagram: “2425 tools washed with rainwater this year”.  This specific messaging is a strategic way of ensuring everyone in the organization is talking about what matters, in the same way.  What if one person said, “2425 tools washed with recycled water this year”, or at a fundraising event, a board member stated, “2425 tools were washed with repurposed water this year”.  These are very different messages.   Although repurposed water can come from a variety of sources, including a toilet, Baltimore Community ToolBank is not sending a message regarding repurposed water in general.  Rather, the ToolBank, a leader in rainwater collection and repurposing from their 40,000 square foot rooftop, is focused on publicizing their ongoing strategic plan to leave as little footprint as possible by capturing the rainwater and using it to wash their tools. The ToolBank that loans tools, tables, chairs, wheel barrels and much more to community-based partners for pennies on the dollar are also environmentally conscience and holds communication in high regard throughout their organization.

Organizations that excel at communication are stronger, smarter and vastly more effective.  Sean Gibbons, the Executive Director of The Communications Network, explained this idea on the Podcast “Nonprofits are Messy” with Joan Garry (episode 13) Sean discusses how the organization’s message and passion needs to be clear to those inside the organization as well as made easily understood to those outside.  This precise messaging helps those outside the organization understand what your work is and why it nonprofits-are-messy-artwork-v2-300x300is important.  Gibbons challenges, that communications in a nonprofit can seem like it is adjunct to the ‘work, and when this is the attitude, the opportunity to share your story and bring more people on board is missed. He suggests that nonprofits are in the ‘idea’ market, and that large social issues cannot be solved by ONE organization.  The ideas of your organization’s mission, vision and purpose need to be sent out into the ‘world’ and partnerships need to be rendered.  If representatives of your organization can not explain clearly why, what you are doing is important the message is lost to those within the walls of your nonprofit, the hard work and importance is never understood by those outside the organization.

Social media can help target your messaging but be cautious of these sirens in the water, as it is easy to fall for every new, fast moving, shiny new platform.  When new platforms arise, i.e Snapchat, it is a good idea to look at your messaging, who are you targeting and decide if this new venture is worth your staff/volunteer’s time investment.  In the podcast, Gibbons talks about how, The Communications Network created a persona for their social media presence.  At about 21 minutes into the episode, Sean talks about how they represent themselves as Helen Mirren on social media.  This personification helps with their messaging and their ‘voice’ on various media.   Take a pause…..who would your organization be?

Being strategic about communication is not a waste of time.  Simon Sinek, in his vastly popular TED Talk Start with Why, challenges business to focus on their Why.  If it is unclear to the people in your organization why you are doing what you do, they will have a hard time talking or explaining why the work you do is so important.  It is worth spending time thinking about what your overall message is and to decide how to talk about your work.

Dancing Through Volunteer Management

Dance is a powerful art form that is constantly changing. Dance never stops evolving and growing in its definition to fit certain molds. There are moments when dance is rough and hard hitting, moments when dance flows and is seamless, and moments when there’s just nothing left to do but improvise your next move. Dancing tells stories and narrates feelings.  I find this to be true of the way volunteers’ work and dedication narrates the story of an organization. So what story do you want them to tell?

tumblr_m39mkqc5mg1r1zn4oo1_250I didn’t take dance classes growing up  unless you consider dancing around the living room to annoy my older siblings, a class. As soon as I reached middle school I became intrigued by the way dancing and choreography tells so many different stories. My next eleven years were spent cheerleading, dancing in school musicals, and eventually joining my colleges dance team.

Everything I learned from dancing I took with me after I left my team and I still use to this day. I took the ability to follow the set routine, the knowledge of every moving part of a performance, and the ability to change formations and switch choreography at the last moment to meet the group need. Every part of being involved in dance has allowed me to look at volunteer management with a different focus. Volunteer management tells a story.

In volunteer management there are moments when you have too few volunteers, too many volunteers, and when there are not enough volunteer jobs to fit the need of the group. This is when critical thinking comes in. What can you do with the volunteers that you have? How can you divide the volunteers up to be the most effective workers for your event? And most importantly, how can I learn from this experience to use it in future events, better recruitment, and stronger storytelling for my organization?

All of these experiences and lessons build up and create the foundation to maintain a wonderful and dedicated group of volunteers. If there is a hiccup in recruitment, whether it is a seasonal challenge for a site, or rather there are certain types of volunteers that are hard to come by, take every opportunity to look at the ebb and flow of your program. What volunteers need from an organization is constantly evolving and sometimes, like a performance, you need to change the choreography at the last minute to create the best story for your organization.

What I would encourage for everyone tackling volunteer management is to get out there dance-fail-tumblrand practice! Don’t be afraid to fall, stretch and become flexible, and don’t be afraid to take chances. If you fall, just pick yourself up and keep dancing!  Every experience you have with volunteers is just setting the stage for your next endeavor. Martha Graham once said, “Practice means to perform over and over again in the face of all obstacles, some act of vision, of faith, of desire. Practice is a means of inviting the perfection desired.” So with that, let’s hit the dance studio and get some rehearsals in for the next volunteer event.

Coping with the Shifting Seasons

 During my AmeriCorps VISTA year, I served as the Robotics Coordinator at the JHU Center for Educational outreach.  My project incorporated a wide array of activities that were often connected only by their association with competitive robotics, so the character of my service at any moment in the year was directly tied to the progress of the VEX Robotics season for Baltimore City Public Schools.  My first two months were dominated by undergraduate recruitment for a mentoring program where college students would work with middle school robotics teams during the season.  Then the season started, and my responsibilities began to spread out more:  helping plan and support event recruitment, training and managing mentors, running the VEX program at a local community center, and helping with a lot of behind the scenes event logistics.  The season was a busy time that ran from late October to late February.  Once the season was over, everything shifted once again:  now I was creating and revising sustainable plans based on what I had learned already, and formally evaluating the mentor program with input from children, coaches, and mentors.  Additionally, I was reworking the City Schools robotics website, and helping to optimize the storage space for robotics gear.

The toughest times of the year are when you are trying to contact people who are nonresponsive, and it’s impossible to get anything done without hearing from them.  Recruitment and evaluation can both cause this sort of bottleneck, as can ideas that need someone’s approval.  If your year is built around heightened activity for a stretch here and there—like my VEX season–other times can feel like the doldrums.  So what can you do when things get slow?

  • This is a great time to evaluate. If you have two or three months where you won’t need your volunteers, set up interviews or focus groups to get feedback.  It shows you are interested, keeps them in contact and invested in your site, and gives you valuable information.  It’s not a bad idea to look for ways to tie this into recognition, as well.
  • Sustainability plans: this is a time that you can consider how your volunteer program can carry on without you.  Does the program need room to expand?  If you chart the course, can certain volunteers or staff assume the torch with significantly less investment of time and energy than you are putting in?  What have you tried that never needs to be attempted again?  What has worked well, and what has promise despite lukewarm results?
  • Get to know your team and their projects, and especially projects they wish they could implement. Sometimes, you can find new areas of expansion for volunteer programs this way, and gain new sources of support in the office.  The sustainability of your volunteer program is much more robust if many people around the office see the value to projects important to them.
  • Arrange a supplemental training day for your volunteers. If you got a lot of feedback about certain issues, there may be interest in an offseason training session.  Similar to evaluation tactics, this offers volunteers a chance to make a bigger investment in their work and keeps them connected to you and the site.
  • Recruitment! Offseason recruitment is not always easy because volunteers don’t like to be committed as early as you want to have them signed up.  However, you can lay the groundwork by advertising a future recruitment event.  It’s also a good time to network to try to find new sources of volunteers that you can reach out to in the future.

If you have any other thoughts on how to push through the slow periods of volunteer coordination and to maintain productivity and motivation, please share them!

Cycles of the Job

I am a cyclist. It’s a deeply ingrained part of my identity.  Riding and racing bikes serves many purposes in my life.  It gives me an outlet for my frustrations, either alone or with a group out on the roads.  My nagging competitiveness is satisfied, at least temporarily, when a race on my calendar comes around.  However, probably most important, is how cycling grounds me and serves as a reminder of many life lessons drawn upon from my past

We all know that work, especially work within the nonprofit world, can be both exhilarating and, at times, draining.  It isn’t so much a job as a calling to do good, to better a neighborhood, serve food to those in need, or simply help your fellow man in some facet.  When someone has such a deep attachment to an activity, the tendency is to slip into tunnel vision and ignore many other parts of life.  A healthy balance needs to be found, you should remain calm in the face of a challenge, and endure when the situation calls for it.

The same idea applies to cycling, and it is why I find comfort and strength in how it relates to my everyday life.  The concept of training to race is something that needs a degree of commitment, desire, and foresight.  It’s a challenge by nature that can be overcome individually, but having a few friendly faces along for the ride certainly passes the time a bit more quickly!  While training for an event or working towards a professional goal, if there isn’t another part of your life pulling you from that mindset, you will eventually burn out. It’s important to take a step back once in awhile to recharge both physically and mentally, finding that all-important balance.

Finally, after all of your hard work, race day arrives! You might be nervous, scared, or just raring to get out there and show them what you’re made of!

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In cycling and your chosen profession, it’s important to remain calm in the face of a challenge. This may be the race you’ve been planning for all these months, or a big report on data from your volunteer program. If you’re confident, have laid the groundwork for success, and endure the challenge ahead, at the end of the day you will have accomplished your goal.
Remember to take some time to recharge and avoid the dreaded burnout. Know that you aren’t in this alone! Your co workers, family, and friends are here to support you in reaching that goal. Finally, after putting in all the hard work ahead of time, the accomplishments that were set out to be achieved long ago will come to you more easily than you’d ever think.

Big Questions and Big Answers from #ServiceUnites

Screen Shot 2016-07-04 at 2.52.15 PMLast week I had the immense privilege of attending Points of Light’s annual Conference on Service and Volunteerism. This year’s conference, “Service Unites,” centered on themes of engagement and inclusion in the 21st century world of volunteerism and national service. There were many amazing speakers from many diverse backgrounds and experiences. Throughout the conference they asked and answered questions which felt somewhat familiar to someone whose volunteer management background has been shaped by Volunteer Maryland’s holistic training model. Hearing their different answers, however, was reinvigorating and inspiring. Here are some of the big questions I found most interesting to consider and reconsider. What are your answers?

Why is service important?

“Volunteerism is a passion that makes impact.” – Wendy Spencer, CEO of the Corporation for National and Community Service

As a second-term AmeriCorps member I feel like I have to find and justify answers to this question a lot. Unsurprisingly, CNCS CEO Wendy Spencer has her answer on lockdown. We all want to follow our passions, but a passion for service gets things done!

How can volunteerism change people and communities?

“Service is an opportunity to build empathy and understanding.” – Chad Hiu, National Specialist for Diversity & Inclusion with the YMCA

Chad Hiu and Emily Holthaus, the YMCA’s National Director of Social Responsibility, led an engaging and deeply interactive session on the “social benefits of volunteerism” and how we might structure our volunteer programs in order to promote inclusive communities. The session reminded us of the value of volunteerism in community-building and the great responsibility with which that leaves us as volunteer managers.

How do we effectively lead volunteers?

“You must act your way into change.” – Jennifer Bennett, Volunteer Program Manager at VolunteerMatch

There are a million great answers to this important question, but at her session “From the Inside Out: Creating a Culture of Volunteer Engagement,” Jennifer Bennett highlighted the necessity for volunteer program administrators to walk the walk when asking for change. It’s not enough to put an expectation in the Policies and Procedures, she posited, you’ve got to live it.

How can we achieve sustainability?

“Charity is temporary, but solidarity creates permanent change.” – Brittany Packnett, Executive Director of Teach for America: St Louis

The question of sustainability is one which Volunteer Maryland Coordinators are now confronting head-on as they prepare for their terms to end in early August. During the opening plenary, activist and AmeriCorps Alum Brittany Packnett offered a perspective on sustained change which resonated deeply with us in the audience. As she went on to explain, “if they most affected aren’t leading, it’s not a movement.”

What sort of mindset do we need to bring to this work?

“Have the tenacious attitude of change.” – Chris Lambert, President & CEO of Life Remodeled

Improving the world is hard work. It takes commitment, passion, and a good dose of optimism. If there’s one thing that the Points of Light conference showed me, however, it’s that we have a lot of allies. Changemakers are radicals, but we’re also everywhere, and with events like the Points of Light conference which bring us together around common goals, we become even more unstoppable.

Farming for Hunger

Our guest blogger is Rubab Azeem! Rubab is the Volunteer Maryland Coordinator for the Maryland Food Bank of the Eastern Shore. She works with the Farm to Food Bank Program to recruit and manage volunteers who participate in a process called gleaning, which involves collecting produce that is left in the field after a farm’s harvest.

Normally, rain on the Eastern Shore of Maryland is unpredictable and is something one just has to adapt to. But this spring, it has frustrated many for multiple reasons, mainly farmers who tend to plant around this time of the year. In the past few weeks, continuous rain has prevented farmers from properly planting crops that

Variety of produced gleaned during harvest season.
Variety of produced gleaned during harvest season.

will most likely delay harvest season. The consequences of this delay are unclear, as of now. However, for the Maryland Food Bank’s Farm to Food Bank Program, it’s a major concern as it works closely with farmers to feed the hungry.

The Farm to Food Bank Program

The Farm to Food Bank Program partners with a network of farms across the state to provide hungry Marylanders with fresh, local produce. Through a combination of field gleanings, donations and contract growing, these farms help the Maryland Food Bank supply good, nutritious food to food-insecure communities across the state. Since the program’s inception, in 2010, it has procured close to 5 million pounds of produce to feed the hungry. It is one of the fastest growing programs of the food bank.

Hunger in Maryland

A long line of food insecure individuals patiently waiting on a hot day to get food at a MD Food Bank’s partner agency in Denton
A long line of food insecure individuals patiently waiting on a hot day to get food at a MD Food Bank’s partner agency in Denton

Despite continued efforts, hunger continues to persist in the state. According to the Feeding America’s 2016 Map the Meal Gap Report, more than 750,000 Marylanders do not have enough to eat. It’s estimated that 1 in 8 Marylander is food insecure. These Marylanders needing food assistance are the homeless, seniors, children, and working families. Given today’s stagnate wages and rising cost of living, some individuals working full-time are struggling to put food on the table. Some don’t qualify for federal or state assistance as they earn too much leaving them to rely solely on the food bank and other hunger-relief agencies as they struggle to meet their basic needs.
The Farm to Food Bank Impact

The Farm to Food Bank Program provides locally grown fresh and nutritious produce for the food insecure. It gives the hungry access to fresh produce that otherwise would be too expensive for them to purchase. Last year, the program procured 1 million pounds of various produce to help feed the hungry. This would not have been possible without partner farmers and volunteers who helped glean various produce. However, this year’s delayed crop planting makes feeding the hungry a little more difficult. Usually, the food bank has fresh strawberries for partner agencies to distribute at the end of May. That has not been the case, this season. Apparently, strawberries are very delicate and require constant care. They don’t like too much sun and rain.

In unpredictable times like these, the food bank relies on donated non-perishable food items to feed the hungry. Though these items get the food-insecure through tough times. They don’t necessarily provide the most balanced meal. It is frightening to think what these individuals would resort to if the food bank and other hunger-relief agencies did not exist. What’s more frightening is how unaware the public is about the extent of hunger in this country. Many have a misconception of hunger only existing in Third World countries. While hunger does persist in those countries, it also exists in the developed world. The only difference is that in the developed world, individuals going hungry are very difficult to spot unless they live in extreme poverty. In the United States, there was a significant increase in hunger as a result of the financial and economic crisis of 2008. Since then, many individuals have struggled to provide for their basic needs.

Amazing young volunteers of the Farm to Food Bank Program
Amazing young volunteers of the Farm to Food Bank Program

Food insecurity is a multifaceted problem that requires multifaceted solutions. One of the multifaceted solutions to this problem is the Maryland Food bank with programs like the Farm to Food Bank Program that works toward providing nutritious food for individuals struggling to meet their basic needs.

Self-Reflection as a Professional Practice: Looking Forward to Looking Back

Currently VM is in a state of transition. We are moving into the end of the 2015-2016 service year, and starting to put together the 2016-2017 team. VM has also been moving out of our Baltimore office and into the Crownsville office we called our first home. All of this change has really made me think about the past year: what we have accomplished, what challenges we have been able to resolve, the new friends we’ve made, the skills we’ve strengthened.Reflection like this is good. It’s good at any time in the year when we want to take stock and look at where we’ve been and what we want to do next. Although reflection is not often associated with professional development, nor is it a task we are assigned to do, it’s something that can help us grow in the professional world, because it allows us to examine our experiences. We can find out what it is that makes work fun, we can find out what to avoid in the future, we can find out what we need to work on to make our next project even better. Reflection is all about being future focused on the past.

So for this blog post, I’m going to list some ways you can go about reflecting on your professional experiences. Some are more formal than others, some require more planning than others, but I hope there’s an idea in this list that you can utilize to start your own self-reflection at work.

Journaling
Volunteer Maryland Coordinators have this one covered! Since the beginning of our service year, we have been completing monthly journals that detail our accomplishments, challenges, and the ever-changing data most of us manage. A professional journal could look similar to monthly reporting, or it could just look like a daily list of
Google Tasks that have been completed or delegated (that’s me).

A new fad right now is the bullet journal which involves a simple system of customizable bullets, completed tasks, and short notes. Check out Buzzfeed’s fun guide to starting your own bullet journal (I’m starting mine now!). Another article I recently read suggested separating journal entries into positive work situations, negative work situations, and work-related tasks. Here’s the article for more information and resources.

Reviewing Completed Projects

Look back at your calendar and look at all of the things you’ve gotten through! Re-discover the narrative of your professional life! Think about what led to the completion of each project–be it brainstorming, budget creation, writing a report, reserving rooms, etc.–and what you learned or experienced through that process. Focus on the new skills (including soft skills like teamwork, adaptability, critical observation) that you have gained or ones that you have always had, but strengthened.

Strategic Questions

Craft a list of questions that are important to you! For example, if you find satisfaction by being challenged in your work, think of some questions that allow you to reflect on the challenge that has gone into your work so far. Here is an example of some questions from a professional dietetics association; most of the questions in that list are general enough that you could actually work straight off of the worksheet.

Group Talk

Gather your peers or your co-workers together for a sit-down, and just talk about your experiences. This conversation could range in formality from being a staff meeting with an agenda or it could just be a talk over lunch. For some of the extroverts or external processors out there, talking with a group can be a great way to better understand your experience as well as everyone else’s.

The Avengers group talk all the time! Especially after nearly apocalyptic situations are averted.
The Avengers group talk all the time! Especially after nearly apocalyptic situations are averted.

The Cycle of VM Site Visits

The sun and the birds are waking me up these days.  This change in season means spring site visits are beginning!  Volunteer Maryland places Volunteer Maryland Coordinators (VMC’s) throughout the state.  The impact they make on the community is beyond belief.  We do our best to put words and data to their tremendous impact, but each and every one

of the VMC’s have their own individual spark and passion.  They add more than just volunteer coordination to their Service Sites. They contribute creativity, leadership, AmeriCorps pride and most of all, they know how to be part of a team!

As the Program Manager, I have the pleasure of visiting every service site throughout Maryland.  This season’s site visits kicked off at Fox Haven Organic Farm in Jefferson.  Here Amelia Meman, one of the VM28 Peer Leaders extraordinaire and I learned about the great work

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Maddie Price VMC at Fox Haven Organic Farm

Maddie Price has been doing since she arrived at the site in October.  The last time we were at Fox Haven, we pulled a couple of root vegetables.  During this site visit on Monday, April 25th, we toured the Chestnut Orchard and checked out the garden beds.  The garden beds have been cared for by volunteers — weeded, mulched etc.  Volunteers also transplanted berry bushes to a better spot on the farm.  The sun was shining, and at one point we took our shoes off and walked in the grass.

Tomorrow we visit the Baltimore Community ToolBank.  Marcus Mosley the VMC at the ToolBank is serving his second year and has grown by leaps and

Amelia

bounds!  One of his goals was to recruit recurring volunteers.  Marcus did it, and we get to watch him in action!  At this site visit, Marcus will be leading the group of volunteers in a service project that goes beyond the warehouse on Wicomico Street in Baltimore.  The ToolBank’s reach goes beyond Baltimore and touches thousands of volunteers throughout Maryland.  With a VMC in place, the ToolBank has been able to strengthen their volunteer program and retain valuable volunteers.Chelsea

For the next few weeks, Peer Leaders Amelia Meman and Chelsea Goldsmith and I will traverse the state and visit all the VMCs.  Next week we will be in Westminster, Carroll County and finish the week in Salisbury.

Please take the trip with us and check in frequently to this blog!  Together we Will Get Things Done!